TEXTS TO WRITE THE COMMON QUESTION PAGE. THE FAQ PAGE IS ONE OF THE BEST WAYS YOU CAN USE TO IMPROVE YOUR RELATIONSHIP WITH CLIENTS, IT DOESN'T JUST WORK TO DIRECT A...
The FAQ question page is one of the best ways you can use to improve your relationship with [the clients] (https://ar.wikipedia.org/wiki/%D8%B2%D8%8A8%D9%88%D9%86), not only to guide clients and identify them with your location and brand but to help you build confidence and a strong relationship with your clients.
What is the common question page
It is a web page that is designed within your electronic store to include client interests and common questions, as well as objections and complaints, which serves as the destination for customers to find specific answers to a range of questions about your product or work in general.
♪ The importance of common questions ♪
We cannot describe the common question page as merely adding [electronic store] (http://trinavo.com) to answer only customer questions, but more so it helps you to improve work and increase remittances in addition to a range of other benefits, including:
- Common questions help save the time of the support team by posting more online questions
- Building trust with clients.
- The common question page raises the rate of remittances, and the information you provide through these questions may be the incentive for customers to buy from your store.
- Plus improved search engines.
How to create a common question page
Before starting the page, you need to know how much your work needs her, and you really need to waste some information about your client products, and if your job calls for the introduction of the page, you have the best five advice to write the common question page of your e-store.
- Choose the right and perfect questions
The choice of questions is the most important step when establishing your own page, so I have to know the comments of your clients, and your questions about real clients and their true ideas should be raised. It will not be possible to choose your own questions or to write them, ignoring the real opinions and observations of clients, so you always have to ask your questions that you have been able to reach enough customers and consumers and put questions about what they really want to know.
- Selection of language and appropriate manner of your work, preferably by clients
The question-writing method must be appropriate for its work and reflect the message of your brand, and customers, groups and age must be taken into account. One of the best successful ways at this point is to always speak in the manner and manner of customers, so make sure that customers are well aware of the manner in which their questions are posed by telephone or e-mail, and formulate your questions in a similar manner.
- Coordinating the questions correctly.
To reach customer satisfaction and give them valuable information, you must coordinate common questions, starting from your website and even adding videos to the page, where you must locate FAQ in a position that is easily accessible through your web site, and coordinate them systematically so as to allow clients to move between questions and select the question of their problem.
The use of videos is also a matter to help your clients answer their questions or explain a process inside your shop.
- Activate the advantage of searching common questions
If you have a long list of questions, you need to activate the search tape, which allows a question to be sought using a keyword instead of passing the list, and you can add the advantage of searching answers and providing a number of their keywords.
- Introduction of a intended page
Allocation of the page is linked to improved search engines, owing to the large number of users searching for these questions using Google, as well as giving you an opportunity to write more information and add links and images.
Therefore, the design and writing of the FAQ page may be a necessity for your work if your specialization fits to add this page. In this case, you will have to look for questions that users and customers care, and through the above advice you will have the capacity to write questions with full professionalism, and now your role is to tell us in the comments if you have questions about writing the common question page.