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Trinavo Shop User Manual

Welcome to the comprehensive user manual for Trinavo Shop - a powerful e-commerce platform for managing your online store.

Quick Start

This manual covers all aspects of managing your Trinavo Shop:

  • Introduction - Get started with the platform
  • Dashboard - Overview of your store metrics
  • Orders & Sales - Manage customer orders
  • Bookings - Sell services as bookable appointments
  • Point of Sale - Sell at your counter from the same catalog, stock, and orders
  • Products - Add and manage your product catalog
  • Landing Pages - Sell one product from a distraction-free page you can share
  • Social Publishing - Post your products to your Telegram channel from one screen
  • Inventory Management - Monitor stock levels and held inventory
  • Suppliers - Buy stock, record what it cost, and track what you owe
  • Expenses - What the shop spends, and what your real profit is
  • Users - Manage customers and vendors
  • Expenses - Record what your shop spends and see your real profit
  • Settings - Configure your store settings

The sidebar shows the handful of screens you open every day. Everything else lives behind the Modules button at the bottom of the sidebar, grouped by subject:

  • My Account - Your subscription, domain, add-ons, and the partner program
  • Orders & Sales - Orders, payments, carts, and cancellation requests
  • Bookings - The booking calendar, bookings, and the staff who deliver them
  • Catalog Management - Products, categories, brands, stores, and addon groups
  • Inventory - Stock levels, adjustments, counts, and barcode labels
  • User Management - Customers, vendors, roles, reviews, and chat
  • Delivery & Payments - Delivery methods, payment methods, currencies, and locations
  • Marketing & Content - Coupons, menus, pages, blog, landing pages, and SEO
  • Wallet Management - Wallets, deposits, withdrawals, and manual payment methods
  • Point of Sale - Open the register and set its rules
  • Loyalty Program - Customer levels and points activity
  • Subscription Plans - Plans you sell and who is subscribed to them
  • Vehicles & Parts - Vehicle brands, models, engines, and part models
  • Purchasing - Suppliers, goods receipts, supplier invoices, and payments
  • Expenses - What the shop spends to keep running
  • Dropshipping - Dropshipping plugins, monitoring, and product sources
  • Data Enrichment - Enricher sources and AI credits
  • Reports - Analytics, financial and sales reports, and stock history
  • Settings - Configure how your store behaves
  • System Settings - Reference data: countries, statuses, attributes, languages
  • Design - Themes and appearance
  • Tools - Backup, maintenance mode, and re-installation

Getting Help

Each section includes detailed explanations, screenshots, and step-by-step instructions to help you make the most of your Trinavo Shop.