Checkout Settings¶

Overview¶

Checkout Settings controls which delivery form fields are displayed during the checkout process and configures payment behavior. Enable or disable specific fields to streamline checkout and collect only the information you need.

Accessing Checkout Settings¶

Navigate to: Modules > System Settings > Checkout

Checkout Settings

Address Fields¶

Configure which address fields are visible during checkout.

Show Delivery Address Field¶

Type: Toggle switch (On/Off)
Default: On (visible)
Purpose: Display the main delivery address input field

When Enabled: Customers enter their full delivery address

When Disabled: Address field hidden (useful if using locations/branches only, or for digital products)

Show Street Name Field¶

Type: Toggle switch (On/Off)
Default: On (visible)
Purpose: Display a separate street name input field

When Enabled: Customers specify their street name separately

When Disabled: Simpler address collection

Show Building Number Field¶

Type: Toggle switch (On/Off)
Default: On (visible)
Purpose: Display building/house number input field

When Enabled: Customers enter building or house number

When Disabled: Less detailed address collection

Show Floor Number Field¶

Type: Toggle switch (On/Off)
Default: On (visible)
Purpose: Display floor number input field

When Enabled: Customers specify which floor for delivery

When Disabled: Useful for single-floor deliveries or pickup-only stores

Customer Information Fields¶

Configure which customer information fields are visible during checkout.

Show Customer Name Field¶

Type: Toggle switch (On/Off)
Default: On (visible)
Purpose: Display customer name input field

When Enabled: Collect name for delivery (may differ from account name)

When Disabled: Use registered account name automatically

Show Customer Mobile Field¶

Type: Toggle switch (On/Off)
Default: On (visible)
Purpose: Display customer mobile phone input field

When Enabled: Collect mobile number for delivery coordination

When Disabled: Use registered phone number from user account

Show Customer Email Field¶

Type: Toggle switch (On/Off)
Default: On (visible)
Purpose: Display customer email input field

When Enabled: Collect email for order confirmation (may differ from account email)

When Disabled: Use registered account email automatically

City Input Mode¶

Configure how customers enter city information during checkout.

Use Text Input for City¶

Type: Toggle switch (On/Off)
Default: On (text input)
Purpose: Control how customers specify their city

When Enabled:

Customers type their city name in a text field
More flexible for international addresses
Works for any location

When Disabled:

Customers select city from a dropdown list
Based on your configured cities in the system
Enables city-level delivery pricing

Note: City-level delivery pricing is only available when this setting is disabled. If you need to set different delivery fees per city, disable text input and configure cities in the system.

Payment Settings¶

Configure payment behavior and redirects after payment.

After Payment Cancellation¶

Type: Dropdown selection
Options: Select an option, Redirect to Home Page, Redirect to Order Page
Purpose: Where to redirect customers when they cancel a payment

Options:

Option	Description
Redirect to Home Page	Send customer back to the store homepage
Redirect to Order Page	Send customer to their order details page

Recommendation: Redirect to Order Page allows customers to easily retry payment.

After Payment Success¶

Type: Dropdown selection
Options: Select an option, Redirect to Home Page, Redirect to Order Page
Purpose: Where to redirect customers after successful payment

Options:

Option	Description
Redirect to Home Page	Send customer to homepage to continue shopping
Redirect to Order Page	Show order confirmation with details

Recommendation: Redirect to Order Page provides clear confirmation of the purchase.

Send Order to WhatsApp¶

Show a button after checkout that lets the customer send their order details straight to your store's WhatsApp number. It works for every order — including orders placed when you have no online payment method — and it never changes where customers are redirected after payment.

When a customer taps the button, WhatsApp opens with the order already written out (order number, items, chosen options, any custom fields, quantities and total). The customer only has to press send. The message arrives on your store WhatsApp number so you can confirm and process the order in the conversation.

Enable WhatsApp Order Button¶

Type: Toggle switch (On/Off)
Default: Off
Purpose: Turn the "Send order on WhatsApp" button on or off

When Enabled: Customers see a green Send order on WhatsApp button on the order success page and the order details page

When Disabled: No button is shown and the other WhatsApp fields are hidden

Store WhatsApp Number¶

Type: Text input
Required: Yes, when the button is enabled
Purpose: The number that receives the order messages

Enter the number in international format, for example +971501234567. Spaces and symbols are ignored automatically. This is your store's number — the place you want customer orders to land.

Message Intro¶

Type: Text input (optional)
Purpose: A greeting line added to the top of the WhatsApp message

For example: "Hello, I would like to confirm my order:". Leave it empty to send only the order details.

Tip: For online (gateway) payments the button appears right away only when After Payment Success is set to Redirect to Order Page. With Redirect to Home Page the customer still finds the button when they open their order. Orders without an online payment method always land on the order page, so the button shows immediately.

Field Configuration Examples¶

Full Address Collection (Physical Products)¶

Enable all fields for detailed delivery information:

Show Delivery Address Field
Show Street Name Field
Show Building Number Field
Show Floor Number Field
Show Customer Name Field
Show Customer Mobile Field
Show Customer Email Field

Digital Products Only¶

Minimal fields for digital/downloadable products:

Show Customer Name Field
Show Customer Email Field

In-Store Pickup¶

Fields for store pickup orders:

Show Customer Name Field
Show Customer Mobile Field

Simplified Checkout¶

Streamlined checkout with essential fields only:

Show Delivery Address Field
Show Customer Name Field
Show Customer Mobile Field

Saving Changes¶

Click the Save button at the bottom of the page to apply your changes. Changes affect all new checkout sessions immediately.

Cart Settings - Cart behavior configuration
Delivery Methods - Available delivery options
Registration Settings - User registration fields
Payment Methods - Configure payment options