Professional WhatsApp Communication
WhatsApp is the world's most popular messaging app. With One Messenger Hub integration, your Trinavo store can send professional order notifications directly to customers and administrators via WhatsApp.
Why WhatsApp Notifications?
Your customers already use WhatsApp daily. Meeting them where they are creates a better experience:
- Higher Open Rates: WhatsApp messages have near 100% open rates
- Instant Delivery: Messages arrive within seconds
- Personal Touch: WhatsApp feels more personal than email
- Trust Building: Familiar platform increases customer confidence
Key Features
Order Notifications
Automatically notify when orders are placed:
- Instant customer order confirmations
- Admin alerts for new orders
- Customizable message content
- Professional formatted messages
Message Templates
Create personalized communication:
- Dynamic placeholders for order details
- Multi-language support
- Brand-consistent messaging
- Easy template management
Flexible Configuration
Control exactly how notifications work:
- Enable/disable customer notifications
- Enable/disable admin notifications
- Set admin phone number
- Customize message content
Available Placeholders
Personalize your WhatsApp messages:
{customer_name}- Customer's name{order_id}- Order number{order_total}- Total amount{order_url}- Link to order{store_name}- Your store name
How It Works
- Customer Places Order: New order is created in your store
- Notification Triggered: System sends WhatsApp message
- Customer Receives Confirmation: Instant order acknowledgment
- Admin Gets Alert: You know about the order immediately
Setup Process
Get started with WhatsApp notifications:
- Open One Messenger Hub app and click the API button
- Click Create Session API
- Enter a name and select a WhatsApp channel
- Set delay range (seconds between messages)
- Copy the generated API key
- Enter the API key in Trinavo dashboard
- Customize your message templates
- Test the integration
Elevate Your Customer Communication
WhatsApp notifications transform your customer experience:
- Customers feel valued and informed
- Faster order awareness for you
- Reduced customer support inquiries
- Professional brand image
Start sending WhatsApp notifications with One Messenger Hub integration today.