Video Tutorials
Short, step-by-step videos showing how to run your online store, from your first product to your first sale.
55 videos
Products
Adding, editing, pricing and photographing what you sell.
1:27
Create Simple Product
Welcome to this tutorial on creating a product in your Trinavo Shop admin panel.
2:17
Delete Product
Welcome to this tutorial on deleting products in your Trinavo Shop admin panel.
1:18
Edit Product
Welcome to this tutorial on editing a product in your Trinavo Shop admin panel.
2:35
Out Of Stock Visibility
Welcome to this tutorial on controlling out-of-stock product visibility in your Trinavo Shop.
3:01
Product Inventory
Welcome to this tutorial on inventory tracking in your Trinavo Shop admin panel.
3:42
Product Pricing
Welcome to this tutorial on product pricing and discounts in your Trinavo Shop.
5:30
Product Variations
Welcome to this tutorial on creating product variations in your Trinavo Shop admin panel.
1:24
Product With Images
Welcome to this tutorial on managing product images in your Trinavo Shop admin panel.
6:02
Virtual Items
Welcome - virtual items let you sell license keys, gift cards, and other digital codes that get delivered automatically after payment.
Categories
Grouping your products so customers can find them.
Inventory
Keeping quantities right: counts, adjustments and controls.
2:42
Adjust Stock
Stock does not only leave through the till. Things get damaged, expire, or go missing, and your records should say so.
2:17
Document Only Stock
You have two honest ways to change stock now. This setting is how you make sure they are the only ways.
2:46
Stock Count
Once in a while you have to walk the shelves and see what is really there. That is a stock count.
Purchasing
Suppliers: receiving, billing, paying and statements.
1:59
Add Supplier
Everything in your store came from somewhere. Let us add the first supplier you buy from.
3:00
Bill And Pay Supplier
The delivery is in your stock. Now the paperwork: what the supplier is charging you, and paying it.
3:10
Receive Stock
A delivery has arrived from your supplier. Recording it is what puts the stock in and tells your store what it cost.
2:20
Supplier Statement And Aging
Two questions every store owner asks: what does this supplier say I owe, and which bills should I pay first.
Orders
From the order arriving to the customer receiving it.
1:17
Change Order Status
Welcome to this tutorial on changing order status in your Trinavo Shop admin panel.
1:41
Create Order
In this tutorial, you will see how a customer creates an order from your storefront.
2:38
Order Fulfillment
Welcome to this tutorial on order fulfillment in your Trinavo Shop admin panel.
1:19
View Orders
Welcome to this tutorial on viewing orders in your Trinavo Shop admin panel.
2:10
Whatsapp Order
In this tutorial, we will turn on the Send Order to WhatsApp button, then place a test order to see it in action.
Point of Sale
Selling face to face from the same system as your store.
2:17
Cashier Role
You do not have to stand at the counter yourself. Let us give a staff member the register, and nothing else.
2:30
Open The Register
Point of Sale lets you sell face to face at your counter. Let us switch it on and open it for the first time.
2:42
Sell At The Counter
This is the screen your staff use at the counter. Let us sell something on it.
Delivery
Setting the shipping cost your customer sees at checkout.
Wallet
Store credit: deposits, payments, transfers and withdrawals.
4:52
Wallet Deposit
In this tutorial, we will walk through how a customer submits a deposit request and how an admin approves it. First, let us check the available payment methods.
3:20
Wallet Payment
In this tutorial, we will learn how to enable wallet as a payment method and use it to pay for an order at checkout.
3:40
Wallet Setup
Welcome to this tutorial on setting up the wallet system in your Trinavo Shop admin panel.
4:58
Wallet Transfers
In this tutorial, you will learn how to transfer money between users using the wallet transfer feature.
5:03
Wallet Withdrawal
In this tutorial, we will walk through how a customer submits a withdrawal request and how an admin approves it.
Currency
Showing prices in more than one currency.
Fees
Service, packaging and other charges added to an order.
Expenses
Recording rent, salaries and everything else you spend.
Loyalty
Points and tiers that reward repeat customers.
Referrals
Rewarding a customer who brings you a new one.
Bookings
Selling appointments and managing what comes in.
2:25
Book Appointment
In this tutorial, you will see how customers book an appointment from your store, and how you confirm it. Our example store is a hair salon that offers a...
4:44
Manage Bookings
In this tutorial, you will turn your store into a booking system for services. Our example is a hair salon: we will enable bookings, add a staff member with...
Vendors
Letting other sellers list inside your store.
Pages
Your about, contact and other static pages.
Sliders
The rotating banner at the top of your storefront.
SEO
Setting up a product so search engines can find it.
Custom Fields
Extra product details beyond the built-in fields.
Plugins
Connecting your store to WhatsApp, the Meta pixel and more.
Settings
General settings, payment methods and cart rules.
2:59
Cart Removal Lock
In this tutorial, we will set up the cart item removal lock feature. This prevents customers from removing items after a set period.
3:08
Customer Cart Notes
In this tutorial, we will let customers add their own note to each item in the cart, like "three pieces for John". It is a private reminder for the shopper, not...
1:08
Decimal Places
In this tutorial we will change how many decimal places are shown for prices in your store.
1:39
General Settings
Welcome to this tutorial on configuring your General Settings in the Trinavo Shop admin panel.
1:09
Hide Partner Banner
Notice the Become a Partner banner in the sidebar. We will hide it from the settings.
1:52
Minimum Order Value
In this tutorial, we will configure a minimum order value. Customers below this amount will see a banner and cannot proceed to checkout until they add more...
4:02
Payment Methods
Welcome to this tutorial on setting up payment methods and processing orders in your Trinavo Shop.
System
Running the store itself, starting with maintenance mode.
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