Watch this tutorial to learn how to: Whatsapp Order.
Steps in this tutorial
- In this tutorial, we will turn on the Send Order to WhatsApp button, then place a test order to see it in action.
- Open the Settings section from the sidebar.
- Open the Checkout settings page.
- Here is the Send Order to WhatsApp section. It adds a button after checkout that lets the customer send their order to your store on WhatsApp.
- Turn on the WhatsApp order button using this toggle.
- Enter your store WhatsApp number in international format, for example +971501234567. This is where the orders will be sent.
- Save the settings to activate the button.
- Now let us visit the store as a customer and place an order.
- Open a product to view its details.
- Add the product to the cart.
- Open the cart to review the order.
- Continue to checkout.
- With the details filled in, place the order.
- The order is placed, and here is the Send order on WhatsApp button. It appears even when no online payment is enabled.
- When the customer taps this button, WhatsApp opens with the order details ready in a message addressed to your store number. The customer just taps send.
- That is it. Your store can now receive orders directly on WhatsApp.