Pause New Orders

Watch this tutorial to learn how to: Pause New Orders.

Steps in this tutorial

  1. In this tutorial, we will pause new orders for a while, for example during a holiday. Customers can still browse the store, and they see a short message explaining why.
  2. From the sidebar, click on Settings.
  3. Open the Checkout settings page.
  4. Pause New Orders is the first option on the page. While it is on, customers cannot place new orders.
  5. Turn it on.
  6. A new option appears: Show a Notice to Visitors. It is already on, so visitors are told why they cannot order.
  7. Write your own message, or leave it empty to use the default one. You can write it in each language of your store.
  8. Click Save.
  9. Now a customer opens the store. The message shows right away, so they know orders are paused before they start shopping.
  10. The customer taps OK to close it.
  11. It does not show again while they browse. A day later it shows once more if orders are still paused, and if you change the message, everyone sees the new one.
  12. Customers can still browse and open any product.
  13. And they can still add products to the cart.
  14. Now the customer tries to continue to checkout.
  15. The order is not placed. The customer sees your message instead, and their cart stays as it is for when you open again.
  16. When you are ready to take orders again, come back here, turn Pause New Orders off, and click Save.

Try these steps in your own store

Create your Trinavo store and follow along, step by step, in the same dashboard.

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