What are the negatives of e-commerce? E-commerce is a fertile environment for retailers, which makes them unaware of the negatives of e-commerce, despite the advantages...
What are the negatives of e-commerce?
Electronic commerce is a fertile environment for retailers, which makes them unaware of the negatives of e-commerce, despite the multiple features of electronic commerce, which have led to the large and short spread of commercial sites in order to revive the Internet sales and procurement service, but the owners of electronic sites must know the advantages of electronic commerce, which we gather you in the next line.
Negatives of e-commerce
First, lack of human interaction
The absence of a human element of interaction with clients is one of the most important disadvantages in e-commerce, owing to the willingness of many clients to have interaction with shop owners, especially when there is a product query or a particular problem in which a client service representative needs to speak with a replacement to find a robot that responds to you through pre-established messages and has already caused many problems as a result of the lack of understanding of electronic robots.
##########################[2]: Inability to inspect the product
The main characteristic of ordinary stores is the ability to inspect products and even the ability to test them, which is lacking in the electronic store despite the availability of different techniques for labeling and filming the product, but it remains the most important thing that attracts clients.
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The ease of entry into the world of electronic stores has significantly increased these shops in the recent period, which has led to high competition between these shops and although this competition is in the interest of consumers due to the offers made by electronic stores, this will be due to loss on site owners over time, which may make it difficult to achieve profits and to waive this in order to compete with other stores and attract the largest number of customers.
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88%8% of e-commerce negatives are site security penetrations and ability to know customer details and credit cards, which is a discreet point in customer confidence in electronic stores as a worker, so for customer confidence, owners of electronic stores must secure their own shops with adequate protection to secure customer privacy, through systems for encryption and protection of sites such as Lightspeed payments.
[5] Long product shipment period
One of the features of the regular stores and its negligence is the ease and speed of access to the product. All you have to do is go to the store and then go with the products you got, while electronic stores take a great deal of time to get the product that you bought, because of the use of foreign shipping companies, and because this client may have reached over a month, which is why the customer loses his enthusiasiasm for the product.
== sync, corrected by elderman == @elder man
The electronic store needs continuous interaction with clients, whether by loading products, responding and dealing with clients, which needs a good Internet service, which may not be well available to some shop owners.
88%8% of the electronic store will not need much money to set up your electronic store, but if you cannot manage the site at all times, the website must be permanently connected to the customers, which as an electronic store owner is obliged to hire a skilled person to manage the marketing websites.
