What Is Bank Transfer?
Bank transfer is a direct method of moving funds between a bank account and your Trinavo store wallet. Customers can deposit money into their store wallet by initiating a transfer from their bank, and merchants can configure bank transfer as an available wallet funding method. This is one of the most universally accessible payment methods, as it requires only a standard bank account.
Key Features
- Wide availability: Nearly every bank worldwide supports outgoing and incoming transfers, making this method accessible to virtually all customers.
- Deposit and withdrawal support: Bank transfers can be used both to fund a wallet (deposit) and to withdraw earnings or remaining balance from a wallet.
- No card required: Customers who do not have credit or debit cards can still participate in wallet-based transactions.
- Large transaction support: Bank transfers typically accommodate higher transaction limits compared to card payments, making them suitable for larger deposits.
- Audit trail: Every bank transfer generates a traceable record on both the sender's and receiver's bank statements, providing clear documentation for accounting purposes.
How Trinavo Handles Bank Transfers
Bank transfer in Trinavo is a manual (offline) wallet funding method, not an automated checkout gateway. Every payment is reviewed by a person before funds are released:
- The customer sends the funds via bank transfer, using the account details the store publishes for this method.
- The customer submits a wallet deposit request from their account, choosing Bank Transfer, entering the amount and currency, and attaching a copy of the bank transfer receipt as proof.
- The request is held as pending and the store's admins are notified automatically. Stores can limit how many pending requests a customer may keep open at once.
- An admin verifies and approves the request from the admin panel after checking the receipt against the funds received - or rejects it with a reason, which notifies the customer.
- The wallet is credited with the net amount after any configured deposit fee, converted to the store's base currency, and is ready to spend at checkout.
For withdrawals, the same method works in reverse: the store reviews the withdrawal request and sends the payout to the customer's provided bank account.
Supported Regions and Currencies
Bank transfers are supported globally and work with any currency that the merchant's and customer's banks can handle. There are no geographic restrictions on this method, though transfer times and fees vary depending on whether the transfer is domestic or international.
Why Offer Bank Transfer on Your Trinavo Store
Including bank transfer as a wallet funding option ensures that customers without cards or digital wallets can still participate in your store's wallet ecosystem. It is especially valuable in markets where bank account penetration is high but card usage remains limited. For merchants, bank transfers provide a straightforward way to handle larger transactions and maintain clear financial records.
