Live Chat & AI Chatbot for Your Store
Tidio integration adds a powerful live chat widget and AI-powered chatbot to your store, enabling you to engage with visitors in real time and automate customer support around the clock.
Why Tidio?
Instant communication is key to e-commerce success. Tidio helps you:
- Chat in Real Time: Answer customer questions instantly while they browse
- Automate with AI: Let chatbots handle FAQs, even when you're offline
- Boost Conversions: Proactive chat reduces cart abandonment
- Save Time: Automated responses handle repetitive questions
- Track Visitors: See who's browsing and reach out proactively
Features
Live Chat
Engage with store visitors in real time:
- Instant messaging widget on your store
- Mobile app for on-the-go responses
- Visitor list with real-time browsing info
- Typing preview and canned responses
AI-Powered Chatbots
Automate customer interactions:
- Pre-built chatbot templates for e-commerce
- AI that learns from your conversations
- Automated product recommendations
- Order status and FAQ handling
Visitor Intelligence
Understand your customers better:
- Real-time visitor tracking
- Page views and browsing history
- Cart contents visibility
- Customer segmentation
Multi-Channel Inbox
Manage all conversations in one place:
- Website chat, email, and Messenger
- Unified conversation history
- Team collaboration tools
- Performance analytics
Simple Setup
Get started with Tidio in minutes:
- Create your Tidio account at tidio.com
- Customize your chat widget appearance
- Copy your widget script
- Paste it in your Trinavo dashboard
- Start chatting with customers
Transform Your Customer Experience
With Tidio integration, you provide modern, AI-enhanced support that sets your store apart:
- Real-time chat builds trust and confidence
- AI chatbots provide 24/7 automated support
- Proactive engagement increases conversions
- Visitor insights help you serve customers better
Start engaging customers with Tidio today.