Watch this tutorial to learn how to: Connect One Messenger Hub.
Steps in this tutorial
- One Messenger Hub sends order updates and verification codes to your customers on WhatsApp, from your own number. Let us connect it to your store.
- First, in the One Messenger Hub desktop app, press the plus button, choose WhatsApp, and scan the code with your phone from Linked devices. If WhatsApp is already added, move to the next step.
- Then open Automation, the hub icon in the middle of the top bar, and choose WhatsApp Session API.
- Press Create Session API.
- Give it a name you will recognise, like your store name, pick your WhatsApp under Select WhatsApp Channel, and press Create.
- Your key is ready. Press Copy & Close to copy it. You can copy it again any time from the API card.
- Back in your store admin, press Configure on the One Messenger Hub card.
- Turn on Enabled.
- Paste the key you copied into API Key.
- Notify Customer sends customers their order updates and verification codes. Notify Admin lets you get store alerts on WhatsApp too. Both start switched on.
- Press Save.
- Saved. Now press Test to make sure everything works.
- Type your own number with the country code and a short message, then press Send Test Message. It arrives on WhatsApp within moments.
- Keep the One Messenger Hub app open with WhatsApp signed in. Messages sent while it is closed wait, and go out as soon as you open it.
